CHARLOTTE, NORTH CAROLINA – February 8, 2010 – e-autobusiness, a leading SaaS (Software as a Service) provider of systems and services for automotive retailers, today announced that its Aeros Software Suite has been certified by SMART USA for the automotive manufacturer’s 70 retail locations nationwide.
This certification allows Aeros to electronically receive, process, and optimally manage SMART USA Internet leads for SMART retailers. The real-time, certified integration provides the manufacturer with visibility into retailer lead response and long term follow up behavior and business process. Retailers using Aeros, as a certified lead management application, improve quality of lead response, and are able to utilize a single application to manage all Variable and Fixed Operations opportunities throughout the sales and marketing ecosystem.
SMART USA’s electronic lead delivery system seamlessly transmits consumer leads to automotive retailers in seconds. The system collects in-bound Internet leads and delivers the leads to the dealers’ Aeros lead management and Customer Relationship Management (CRM) system in real-time. Consolidated reporting tracks the status and nature of each lead through various stages at the dealer and enterprise level.
e-autobusiness’ recent certification ensures that the Aeros Software Suite is a preferred and compliant system for the 70 SMART retailers nationwide. e-autobusiness is now a certified and compliant provider for SMART USA, Subaru, BMW, MINI, Nissan, Infiniti, Honda, Acura, Chevrolet, HUMMER, Saab, Cadillac, Pontiac, Buick, GMC, and Saturn.
“As retailers cope with a very challenging economy, the SMART USA lead management initiative ensures that dealers will capitalize on every sales and service opportunity online, by phone and in the showroom,” explains Christian Thornton, Managing Director of e-autobusiness. “Successful dealers realize in today’s business climate that timely and professional management of every business opportunity is critical and directly affects long term profitability. We are very pleased to earn this distinction as a certified SMART USA vendor.”
e-autobusiness’ Aeros Software Suite is a series of web-based applications designed for automotive retailers. The software is modular, allowing a retailer of any size to implement robust CRM that meets and exceeds their needs without a premium price tag.
About e-auto (www.eautobusiness.com)
Based in Charlotte, NC with hundreds of dealers in 15+ states across the country, e-auto is revolutionizing Customer Relationship Management (CRM) for automotive retailers by delivering blended customer acquisition and retention solutions to retailers nationwide. With our proprietary Crawl, Walk, Run™ design & deployment methodology, dealers experience bottom-line results in Sales, Service, F&I, Special Finance, and Parts. The company’s solution portfolio includes the Aeros Software Suite for web-based CRM-Internet Lead Management (ILM)-BDC control, Text Messaging marketing, call center & outsourced BDC services, outsourced lead management services, lease & retail Desking, Bullseye for targeted email & electronic marketing, electronic media, direct mail fulfillment, data hygiene services (i.e. NCOA, email append, etc.), and performance training & consulting services.
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Media Contact:
Christian Thornton
e-autobusiness
+ 1-704-246-1640, or cthornton@eautobusiness.com